Today, our experts share some key characteristics to look for in the best UI/UX design company. We will also explain why a user-centric approach is crucial for UI/UX success.
At Stfalcon, we've been designing intuitive and engaging user experiences for over a decade and a half. Through our work with over 300 clients across industries since 2009, we've gained deep insights into what separates top UI/UX design companies from the rest.
What Makes the Best UX Design Company?
A sleek interface, intuitive navigation, and seamless interactions can make or break a product's success. Behind every great user experience lies a talented UX development company. But what differentiates the best from the rest? Let's dive in and go into detail on the core characteristics that define the best agencies out there.
Key Characteristics of Top UX Design Agencies
The best ui ux design companies share a few essential traits:
- User-centric mindset. The top dogs devote themselves to understanding user needs, behaviors, and pain points. They empathize with the end-user. Thus, they create designs that resonate and solve real problems.
- Multidisciplinary team. The best agencies bring together a diverse team of designers, researchers, developers, and strategists.
- Data-driven insights. Of course, creativity is vital. Yet, the best companies also rely on data. They leverage user analytics, usability testing, and market research to inform their decisions.
- Strategic thinking. Exceptional UX connects business goals with user needs. Top firms think strategically about how graphic ideation supports the overall customer journey. They care how it aligns with brand identity.
Importance of User-Centric Design in UX
User-centric is a mindset and method that prioritizes understanding users inside and out. Who are they? What are they trying to achieve? What frustrates them?
Ivanna
Client Manager
With a 4.9 rating on Clutch, Stfalcon is trusted by clients worldwide for exceptional UX/UI design and development services. Contact us today.
Get a Free ConsultationAt Stfalcon, user-centricity is the heart of impactful user experience. Every aspect of an interface design should be tailored to real user needs and preferences. By empathizing with users, we can architect experiences that resonate on both a functional and emotional level.
Evaluating the Design Expertise of a Company
Here are a few key factors to consider:
- Portfolio. The proof is in the pixels. Examine their past work for examples of creative, user-centric approaches. Do their creations look modern, clean, and purposeful?
- Process. Ask about the company's design process. Do they follow a user-centric approach? How do they incorporate research and testing into their workflow?
- Testimonials. Don't just take the agency's word for it. Read testimonials and case studies from their clients. Look for evidence of measurable results. These are increased user engagement, reduced bounce rates, or improved conversion rates.
TOP UI UX Design Agencies
We've handpicked the 10 best UI/UX design companies in USA. They stand out for their expertise, creativity, and user-centric approach. We pored over their portfolios, read client reviews, and analyzed their services. We were looking for companies that wow their clients with innovative designs, have a track record of success, and always put the user first.
Stfalcon
Founded: 2009
Team Size: 80+ employees
Stfalcon is a top UI/UX design company with over 15 years of experience in creating custom web services and mobile apps. Our team prioritizes simplicity, usability, and visually appealing interfaces. We follow a comprehensive UI/UX development process that includes market research, consumer research, design analysis, prototyping, usability testing, and design review. Our expertise and customer-centric approach have earned us recognition as a top B2B company by Clutch.
Tools: Figma, Adobe CC, Sketch, Miro, Principle, Zeplin, Photoshop, After Effects, Illustrator
Strengths:
- Data-driven design (user experience research data, expert reviews, usability testing)
- Proven track record with top clients (Nova Post, MeinFernbus)
- Expertise across various industries
- Style guides creation for consistent branding
- Emphasis on increasing conversions and enhancing usability
- Ability to generate innovative solutions
Projects:
MeinFernbus. We Improved the UX of the sales website for a German bus operator. Enhanced the search form, search results, FAQ sections, city pages, and routing lines map.
IsDocIn. Our team created native iOS and Android apps for a service that helps patients make appointments with doctors. The focus was on smooth user experiences and compliance with medical procedures.
Momentum Design Lab
Founded: 2002
Team Size: 10+ employees
It is an award-winning user experience design and development agency. The company has offices in Silicon Valley and London. They focus on innovation strategy, experience design, emerging technologies, strategy and architecture, and product engineering. They leverage emerging technologies such as AI, ML, IoT, blockchain, AR, VR, and edge computing.
Strengths:
- 20+ years of experience in digital product UX design
- Rated #1 UX Agency for 7 consecutive years on Clutch
- Seamless integration of design thinking, assessments, and customer research
- Deep relationships with clients from early-stage startups to Fortune 100 companies
Projects:
Coalfire. Momentum Design Lab redesigned an innovative audit, risk, and compliance platform.
Get Real Health. They redesigned a mobile app in record time for a major conference.
Phenomenon Studio
Founded: 2019
Team Size: 50+ employees
This product design and software development company specializes in data-driven and business-centric digital products. Phenomenon Studio partners with small to medium businesses at various stages. Their main goal is to help clients scale and improve key business metrics.
Strengths:
- User-centered decisions based on metrics
- Efficient scaling
- Strategic guidance at every step
- Post-launch support
Projects:
Assetario. Phenomenon Studio revolutionized SaaS with a powerful brand identity and immersive visuals.
Sway Finance. UX-focused mobile app design was created for streamlined cash management.
Bilberrry
Founded: 2010
Team Size: 55 employees
Bilberrry is an award-winning agency. They focus on increasing sales, brand awareness, and operational efficiency for their clients. Their services span web design, e-commerce, mobile apps, and digital transformation.
Strengths:
- Expertise in custom app design and development
- Proven track record with startups, nonprofits, and Fortune 500 clients
- Focus on business goals and impact
- Agile development
Projects:
Title. A calculator builder was developed by Bilberrry team for the title insurance industry.
SAO Financial Intelligence Tool. The company overhauled the public-facing UX for the Washington State Auditor's Office. The app allows users to interact with complex financial data from over 2,000 local governments through visualizations, maps, tables, and graphs.
Goji Labs
Founded: 2014
Team Size: 10+ employees
Goji Labs is a top-notch digital product agency based in Los Angeles. What sets them apart is their ability to dive deep into their clients' unique challenges and goals, no matter the industry or scale.
Strengths:
- Expertise in driving impact and solving real-world business challenges
- Comprehensive UI/UX consulting services
- Thorough user research to create user-centric products
- Conversion-focused designing process prioritizing ROI
Projects:
Gaido. A mobile app that connects travelers with local guides was crafted for authentic travel experiences.
MedsPal. Goji Labs redesigned a life-saving medical database to improve user experience and update the interface.
Designli
Founded: 2013
Team Size: 40+ employees
Designli specializes in designing, developing, and launching beautiful apps and web apps. They start with understanding the business problem and goals. Then, they create a clickable prototype and develop a roadmap. Their approach emphasizes user-centric design and the ability to scale teams as needed.
Strengths:
- Diving deep into user psychology
- Agile development
- Expertise in behavioral design to enhance user engagement 200+ five-star client reviews
Projects:
Virtuosity. Designli designed a clickable simulation and development roadmap for a character-development mobile app.
Grappos. They rebuilt a wine industry SaaS platform. Designed and prototyped a re-imagined system with enhanced functionality.
Neuron
Founded: 2016
Team Size: 20+ employees
Neuron is a top-notch consultancy based in San Francisco. They specialize in creating exceptional digital experiences for B2B workplace products. They focus on increasing productivity, sales, and business intelligence.
Strengths:
- B2B expertise in sales software and AI
- Robust information architecture and wireframing
- Comprehensive documentation and smooth transition to development
Projects:
Vendr. Neuron streamlined procurement with a visual workflow builder.
Jobble. An advertising platform for recruiters was created to manage and customize job ads.
Dreamten
Founded: 2006
Team Size: 7 employees
Dreamten is a results-focused studio. They help digital businesses grow through simple solutions to complex problems. Despite having a small team of just 7 employees, they helped over 100 companies craft exceptional apps and websites that serve millions of customers.
Strengths:
- Results-focused approach aimed at delivering massive ROI for clients
- Strong emphasis on craft and attention to detail
- Recognition as a top UX design agency by Clutch for multiple years
- Data-driven, iterative approach
Projects:
Ubiquity. Dreamten team crafted a new brand and overhauled a website.
Fathom. They overhauled Fathom's platform, focusing on usability, conversion rates, and modern visuals.
Widelab
Founded: 2018
Team Size: 35+ employees
Widelab helped over 120 companies from 25 countries advance their businesses through top-notch design. They focus on delivering high-quality digital products. This agency offers a wide range of services. These are UX/UI design, branding, website design and development, and custom software solutions.
Strengths:
- Product discovery services (workshops, user interviews, market research)
- Detailed design system for consistent branding and streamlined development
- Responsive and customized web solutions delivery
Projects:
Trolley. Widelab completely rebranded and redesigned the platform for Canada's pioneering payout process providers.
Hopin. The company designed various features for Hopin, a platform that connects people through virtual events. The features are event overviews, speaker video stream and chat, and white-label customization options.
Decojent
Founded: 2016
Team Size: 10+ employees
The company has quickly established itself as a leading provider of purposeful and meaningful solutions. Decojent's core values of humility, authenticity, and responsibility foster a supportive and creative work environment that drives its success.
Strengths:
- Expertise in designing for complex enterprise applications
- Strong focus on user experience and usability
- Ability to simplify complex data and use cases
- Quick adaptation to client needs and branding guidelines
Projects:
Prodact. A platform that enables collaboration between co-founders, investors, experts, and customers to validate startup ideas was crafted. Decojent developed information design, user experience, and branding for this innovative platform.
M&P Mobile App. Designed a user-friendly mobile app for Muller and Phipps, focusing on a seamless user experience for scheduling parcel pick-up and delivery.
How to Choose the Right UI UX Design Agency?
Your website and app design will make huge differences in the minds of users, conversions, and product success. But considering the great pool of UX agencies, how do you choose the perfect fit for your project?
Over the years, we at Stfalcon have helped businesses across industries craft their innovative digital solutions. We know what it takes to foster successful agency-client partnerships. Based on that experience, here are the key factors to consider and questions to ask when evaluating a prospective agency.
Factors to Consider When Selecting a Design Company
When evaluating potential UI/UX agencies, keep these essential factors in mind:
- Portfolio and case studies. Dive into the agency's past work to assess its aesthetic, creativity, and problem-solving approach. Look for projects similar to yours in terms of industry, complexity, or target audience.
- Process and methodology. Understand how the agency approaches the design process from ideation to implementation. We at Stfalcon follow a user-centric process, leveraging insights from user interviews, usability testing, and data analysis.
- Team expertise. Great UX takes skilled UX researchers and designers. Explore the backgrounds and experiences of their team members.
- Industry knowledge. Consider an agency's familiarity with your industry and their ability to bring fresh perspectives.
Questions to Ask Before Hiring a UX Agency
To uncover deeper insights, come prepared for introductory meetings and calls with specific questions for the agencies you're considering. Here are some essential ones to ask:
- What is your design philosophy and process?
Listen for a thoughtful, user-focused approach.
- Who will be working on my project?
Get details on team structure, skills, and experience levels.
- How do you incorporate user research and testing into the process?
Agencies should have a clear methodology for validating decisions.
- What metrics do you use to measure the success?
The focus should be on real user engagement and business results.
- How do you handle client communication and collaboration?
Regular touchpoints, a dedicated point of contact, and flexibility are key.
- What happens after the designs are complete?
Probe into their process for design handoff, developer collaboration, and ongoing support.
To Sum Up
In conclusion, partnering with a diverse agency like Stfalcon offers numerous benefits. At Stfalcon, we don't just create interfaces. We craft digital experiences that resonate with your users on a profound level. With over 15 years of experience and a portfolio spanning across industries, we've honed our ability to blend creativity, technical expertise, and a deep understanding of human behavior. We create designs that engage and inspire.
So, if you're ready to embark on a UI/UX journey that combines innovation, expertise, and a user-centric approach, let's connect. Let us be your partner in transforming your vision into reality.
Read on to learn more about the design industry.
FAQs about Top UI UX Design Agencies
How important is UX consulting when developing a product?
UX consulting is absolutely crucial when developing any digital product. Investing in UX consulting at the start helps you deeply understand your users, validate product concepts, and establish the right direction from the beginning. It also saves you from costly missteps down the road.
How can I ensure that a design agency understands my project needs?
The key is open communication and collaboration. Transparently share your vision, goals, and any challenges. Also, look for an agency that asks incisive questions and digs deep to understand your domain.
How much does it cost to hire a UX design company?
The cost depends on the scope and complexity of the project. Some agencies charge hourly, others by project. We've seen rough ballpark ranges from $25-200+ per hour or $10,000-$500,000+ per project. But here's the thing - skimping on UX is a false economy. Every dollar invested in UX yields $100 in return. That's because good UX drives key metrics like conversions, user satisfaction, and retention.