Previous projectNext project

Nova Post Saves $1.3 M+ on Employee Management with a Workspace Portal

How Stfalcon built an all-in-one custom workforce management solution in collaboration with Ukraine’s leading postal company.
7,5k
Daily users
40%
Admin time reduction
38K
Users in total

Challenge

Build a solution that manages 38K employees across
39K+ service points

Location
Ukraine, Kyiv
Industry
Courier and express services
Services
UX/UI design, End-to-end development
Project timeline
2022-2025
Picture this: tens of thousands of employees across Ukraine — couriers, warehouse workers, office staff — and one tangled mess of outdated tools trying to hold it all together.
That was Nova Post before the Nova Workspace Employee Portal. Nova handles 1.5 million parcels a day through Ukraine’s largest logistics network, with over 13,3K post offices and 25,7K parcel lockers, totaling 39K service points.
But behind the scenes, HR teams were drowning in paperwork. Managers struggled to reassign staff between departments, while employees had to dig through endless files to access basic documents or check their salary info.
With such a massive workforce, even small inefficiencies snowballed fast. Nova Post decided to create a unified system to streamline all HR processes and needed a technical team to bring it to life. That’s when Stfalcon joined the project.
We were impressed by their ability to combine strong engineering capabilities with a thoughtful, client-centered approach
user avatar
Andrii Danylik

CPO at Nova Digital

Solution

Integrated platform for managing HR processes

In tandem with Nova Post, we delivered Nova Workspace Employee Portal, a custom-built system that unified HR operations for a workforce the size of a small city. What used to take hours or days now happens in minutes, and every team, from HR to operations, finally moves in sync.

Instant leave approvals & secure e-signing
Built-in a payroll
Fully digitized HR workflows

Process

How we brought Nova Post’s vision to life and built an employee portal for the largest postal company in Ukraine

By the time Nova Post reached out to us, they already knew what they needed. But they lacked the technical expertise to bring it to life — that’s where Stfalcon came in.

Following their requirements, we launched an MVP in just six months: an HR platform that automates all core management tasks, from leave tracking and payroll to electronic document signing. Over the next 2,5 years, we worked hand-in-hand with Nova Post to improve the platform, adding new features and refining the user experience.

Take a look at how we did it.

1

We started with integration into Nova Post’s ERP system

First, we had to unify all of Nova Post’s employee data in one system. Since they relied heavily on 1C, an ERP system, our first challenge was to set up a smooth integration. This ensured no duplicate databases or syncing delays — just one reliable, unified source for all employee information, from job positions to leave balances. We also implemented strict role-based access control and encrypted all personal data to meet both internal and legal standards.

On top of that, together with Nova Post, we migrated the entire database from MS SQL to PostgreSQL — the biggest technical challenge of the project. It required data restructuring, careful query optimization, and a solid backup and rollback system to avoid data loss.

2

Automated document signing followed next

We integrated a Qualified Electronic Signature (QES) module to allow instant and secure document signing, no printing or scanning needed. Implementing this was no small feat. We had to use a specialized library for digital signatures and even develop our own internal solution. The signatures are stored on a network cryptographic module, adding another layer of security. It took us a month to fine-tune everything, and the result was a noticeable drop in admin time for document management.

3

Nova Post gave us a design system, and we expanded it with new user interface elements

Nova Post handed us a detailed brand book, and we respected every pixel of it. From typography to colors, their design system had clear, strict rules. Before starting, we studied it inside out and synced closely with their lead designer. Once aligned, we were trusted to expand the system where needed. As their internal styles evolved, we adjusted our work, proposing new UI elements while keeping everything cohesive.

4

We rolled out payroll and employee inventory modules

Then, we continued to add features Nova Post wanted to see in the new system. To reduce HR workload, we implemented modules for payroll and inventory. Now, employees can log in to download their salary statements, payment records, and contracts directly. On the backend, the asset management system tracks laptops, phones, scanners, and uniforms, tying each item to a user profile and greatly reducing the risk of losses across the company’s vast workforce.

5

We centralized all internal services in a single admin panel

Finally, following Nova Post’s vision, we designed a modular interface that brings together every internal service an employee might need, from onboarding to hardware requests. Need an income statement or want to check your vacation balance? It's all in one place. No more emails, spreadsheets, or HR calls. Each service has its own workflow and status tracking, so nothing gets lost or delayed.

Result

All-in-one HR system that saves admin time and streamlines workforce management

Nova Post now runs a fully automated workforce management system, cutting admin time by 40%. With seamless salary management, instant income statements and paychecks, and real-time notifications, the entire HR process became faster and more efficient.

Before
Manual salary and leave management
Paper-based income statements and payroll calculations
Manual document approvals
Lack of visibility into HR processes and workflows
Clunky, manual inventory tracking
After
  • Unified system for salary and leave management, used by 35K employees
  • Instant, automated documents and salary calculations
  • Fast approvals with integrated electronic signatures
  • Smart admin panel with real-time notifications for complete control
  • Digital inventory management, faster and more efficient

Want to achieve similar results?

We can help make it happen. Experts in tackling logistics and transportation challenges, we can build a custom system that eliminates your operational bottlenecks.

Book a free consultation

Cast:

  • Olha
    Olha

    PM

  • Vadym
    Vadym

    Design

  • Oleksandr P.
    Oleksandr P.

    Front-end developer

  • Yevhen
    Yevhen

    Backend developer

  • Mykhailo
    Mykhailo

    Backend developer

  • Ivanna
    Ivanna

    Client manager

  • Iryna
    Iryna

    QA

  • Yevhen
    Yevhen

    Backend developer

  • Denys
    Denys

    Backend developer

Other Case Studies

arrow leftarrow right
Contact us and we'll be happy to create something awesome for you

Budget

  • 10K
  • 20K
  • 50K
  • 100K
  • 150K
  • 200K